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User Agreement

Terms of Use of the Bazar de Asia Central Digital Platform
Last updated: 04/04/2025

This User Agreement (“Agreement”) defines the terms and conditions under which users — whether consumers, suppliers, cultural institutions, or business partners — may access and use the integrated services of Bazar de Asia Central, available at https://bazarca.com and related mobile or digital applications.

This Agreement is legally binding between the user (“you”) and:

Jarteppa Consulting S.L.
NIF: B75510297
Registered Office: ML DE BARCELONA S/, EDIFICI EST, PLANTA 1, 08038 Barcelona, Spain
Email: [email protected]
Phone: +34 655 304 002

1. Nature and Mission of the Platform

Bazar de Asia Central is not a traditional online store. It is a multi-functional cultural, commercial, and logistical platform designed to:

  • Facilitate the export and sale of Central Asian goods (food, spices, textiles, crafts, cosmetics) to the Spanish and European markets

  • Promote cultural diplomacy and public understanding of Central Asia through gastronomy, education, and events

  • Serve as a digital marketplace, distribution hub, event space, and media center

  • Act as a bridge between governments, businesses, diaspora communities, and European consumers

The Platform integrates:

  • A retail and wholesale e-commerce system

  • A supplier management and logistics interface

  • Digital tools for education, culture, and community

  • A physical center in Barcelona, with future expansion across Europe

2. Legal Framework

This Agreement and the entire operation of the Platform are governed by:

  • Spanish national law, including:

    • Real Decreto Legislativo 1/2007 (Consumer Protection)

    • Ley 34/2002 (E-commerce and Information Services)

    • Ley Orgánica 3/2018 (Personal Data Protection)

  • European Union legislation, including:

    • General Data Protection Regulation (GDPR)

    • Directive 2011/83/EU on Consumer Rights

    • Regulation (EU) 2019/1150 on online platforms

    • ePrivacy Directive 2002/58/EC

Compliance with international trade regulations (including food, customs, labeling) is also part of our model.

3. Eligibility and Access

Access to the Platform and its services is granted under the following conditions:

  • You must be at least 18 years old and legally capable

  • You must agree to the terms outlined herein

  • You must not have been previously suspended or banned

Users may act as:

  • Private consumers (B2C)

  • Business buyers (B2B)

  • Registered suppliers from Central Asia

  • Institutional or cultural partners

Different rights and obligations may apply based on your role.

4. Platform Services and Functions

The Platform provides:

A. E-commerce Services

  • Online retail sales of imported and local Central Asian products

  • B2B supply chain access (wholesale, restaurant, catering, hospitality)

  • Product authentication, certification, customs management

  • Dynamic inventory and fulfillment system

B. Cultural Programming

  • Gastronomic and artisan events

  • Language and cultural education programs

  • Cross-cultural marketing collaborations

  • Integration with embassies, cultural centers, and NGOs

C. Digital Services

  • Customizable seller dashboards

  • Marketplace listing tools

  • Mobile apps and e-logistics platform

  • CRM systems and automated analytics

5. User Obligations and Conduct

By using the Platform, you agree to:

  • Use the services lawfully and ethically

  • Respect other users, administrators, and service providers

  • Not interfere with, copy, or extract proprietary data

  • Not misrepresent yourself or your goods (if a supplier)

All users must refrain from:

  • Posting or sharing illegal or harmful content

  • Engaging in fraudulent transactions or chargebacks

  • Attempting to bypass payment systems

  • Uploading malware, spam, or unethical advertising

Breach of these obligations may result in account suspension, legal action, and exclusion from future partnerships.

6. Intellectual Property

All Platform content — including branding, code, texts, layout, images, and structures — is the exclusive property of Jarteppa Consulting S.L. and/or its licensors. This includes:

  • Visual identities and trade dress

  • Product photography and descriptions

  • Educational and event materials

  • E-commerce and marketplace software code

You may not:

  • Reproduce, distribute, modify, or exploit content without written consent

  • Use our brand or images for resale or unauthorized campaigns

  • Register similar domains, names, or marks

7. Use of Supplier and Product Data

Suppliers from Central Asia are responsible for:

  • The legality and accuracy of product descriptions

  • Providing valid export certificates and origin documentation

  • Ensuring the safety and labeling of food and cosmetics

  • Complying with EU customs, food safety, and labeling laws

The Platform reserves the right to suspend or delist any product or seller who:

  • Violates applicable law

  • Misrepresents product origins

  • Fails to meet agreed timelines or conditions

8. Accounts, Security, and User Data

Accounts must be created with true and verifiable information. You must:

  • Keep your login credentials secure

  • Not share access with unauthorized third parties

  • Notify us of any breach or misuse

Your data is processed in accordance with our Privacy Policy, and only for the purpose of delivering services, unless you consent to further use.

9. Data Protection and Privacy

We adhere to the principles of GDPR, including:

  • Lawful, fair, and transparent data collection

  • Purpose limitation and data minimization

  • Right of access, correction, and deletion

  • Privacy by design in all our systems

Sensitive data (e.g., billing info, trade credentials) is encrypted and stored securely.

10. Payments and Tax Compliance

Payments are processed through secure third-party providers. All payments are:

  • In Euro (€)

  • Inclusive of VAT where applicable

  • Accompanied by digital invoicing

The Platform is registered for tax purposes in Spain and complies with obligations including:

  • Issuing correct VAT invoices

  • Reporting cross-border transactions

  • Enabling suppliers to generate tax records

11. Dispute Resolution and Legal Claims

Disputes may be resolved via:

We encourage dialogue and mediation as a first step.

12. Platform Availability and Limitations

We strive for 99% uptime but cannot guarantee uninterrupted service. We are not responsible for outages due to:

  • Hosting failures or cyberattacks

  • Maintenance windows

  • Global events (pandemics, war, customs embargoes)

You acknowledge that:

  • Access may be limited temporarily

  • Certain functions may be modified or discontinued

13. Termination and Suspension

We may suspend or terminate access:

  • For violation of terms or law

  • For inactivity over 12 months

  • By written notice from public authorities

In serious cases (fraud, endangerment), legal proceedings may follow.

14. Agreement Updates

This document may be updated periodically. The most current version is always available on the website. Continued use of the Platform constitutes acceptance of changes.

15. Contact

For legal or operational questions:

Bazar de Asia Central
Operated by: Jarteppa Consulting S.L.
📧 Email: [email protected]
📞 Phone: +34 655 304 002
📍 ML DE BARCELONA S/, EDIFICI EST, PLANTA 1, 08038 Barcelona, Spain